Calgary Transit eStore Disruption

Due to the nationwide Canada Post strike, effective immediately, we have disabled the online ordering of paper fare products from our eStore. This includes paper monthly passes, books of single ride tickets, senior passes, and low income passes. We use Canada Post to deliver these products, and the strike means we are unable to fulfil online orders.

Paper product sales are temporarily unavailable due to the Canada Post strike. Digital low-income passes are still available on the eStore, and all digital passes can be purchased anytime in the My Fare app. Paper low-income and senior passes can still be purchased at Customer Service Centres or City Hall Cashiers.

For customers who use our low income or senior passes, paper low income passes and senior passes are still available to buy in person at our Customer Service Centre and City Cashiers. Alternatively, if you’re able, we encourage seniors and low income pass holders to buy electronic tickets that you can use with our My Fare smartphone app. Detailed instructions for downloading My Fare and setting up an account are here, or you can give us a call at 403-268-1969 for assistance.

Garbage tags will be available for purchase at our Customer Service Centres and City Hall Cashiers.

We will be monitoring the situation with Canada Post closely and will restore the ability to buy paper fare products on our eStore as soon as possible after the strike is over.