Warning | Plan Ahead: Check for Schedule Updates

We’ve made some service adjustments that may affect your route. Please check the latest schedule before traveling to see if your trip is affected.

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Information | Teleride: Technical Issues

At this time, we are aware that customers may be experiencing repeat schedule information on Teleride (403-974-4000). You can also use Teletext (text 74000 - msg & data rates may apply), download the Transit app, or use the Trip Planner on our website for scheduling information. We apologize for any inconvenience this may cause. Thank you for your patience as we work to resolve this issue as quickly as possible.

Text 74100 to report safety concerns. Msg & data rates may apply.

Calgary Transit eStore Disruption

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  • September 26, 2025
CTrains downtown

Due to the nationwide Canada Post strike, effective immediately, we have disabled the online ordering of paper fare products from our eStore. This includes paper monthly passes, books of single ride tickets, senior passes, and low income passes. We use Canada Post to deliver these products, and the strike means we are unable to fulfil online orders.

Paper product sales are temporarily unavailable due to the Canada Post strike. Digital low-income passes are still available on the eStore, and all digital passes can be purchased anytime in the My Fare app. Paper low-income and senior passes can still be purchased at Customer Service Centres or City Hall Cashiers.

For customers who use our low income or senior passes, paper low income passes and senior passes are still available to buy in person at our Customer Service Centre and City Cashiers. Alternatively, if you’re able, we encourage seniors and low income pass holders to buy electronic tickets that you can use with our My Fare smartphone app. Detailed instructions for downloading My Fare and setting up an account are here, or you can give us a call at 403-268-1969 for assistance.

Garbage tags will be available for purchase at our Customer Service Centres and City Hall Cashiers.

We will be monitoring the situation with Canada Post closely and will restore the ability to buy paper fare products on our eStore as soon as possible after the strike is over.

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