Contact Us
Contact Us
General inquiries
Call Centre
403-262-1000
(TTY) 403-262-8087
TransitContact@calgary.ca
7 a.m. - 5:30 p.m. every day, including holidays
Lost property
Acrobat (option 1):
24-hour automated telephone system
Advance Booking (option 2):
9 a.m. - 5 p.m. every day
Closed holidays
Same-day Booking (option 3):
6 a.m. - 12 a.m. (midnight) every day
Customer Service (option 4):
8:30 a.m. - 4:30 p.m. Monday to Friday
Closed weekends and holidays
Eligibility Services (option 5):
8:30 a.m. - 4:30 p.m. Monday to Friday
Closed weekends and holidays
Holiday Hours (option 6)
Online Trip Bookings Help (option 7):
6 a.m. - 11 p.m. Monday to Friday
Closed weekends and holidays
calgarytransitaccessinfo@calgary.ca
Customer Service Centre Locations
Centre Street Platform
Lost and found location.
125 - 7 Avenue S.E.
10 a.m. - 5:30 p.m., Monday to Friday
Closed weekends and holidays
Shawnessy
Only senior annual passes and low-income monthly passes are sold at this location.
333 Shawville Blvd S.E.
10 a.m. - 5:30 p.m., Monday to Friday
Closed weekends and holidays
*Please note: This location only accepts debit and credit card payments. No cash.
Village Square Leisure Centre
Only low income monthly and low income senior annual passes are sold at this location.
2623 56 Street N.E.
10 a.m. to 5:30 p.m., Monday to Friday
Closed weekends and holidays
Online requests
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