Information | MyFare: Technical Issues with Google Pay

Google Pay is currently not available to purchase tickets or passes on the MyFare app. We are working to resolve the issue as quickly as possible. Thank you for your patience.

Warning | Teleride: Technical Issues

At this time, we are aware that customers may be experiencing repeat schedule information on Teleride (403-974-4000). You can also use Teletext (text 74000 - msg & data rates may apply), download the Transit app, or use the Trip Planner on our website for scheduling information. We apologize for any inconvenience this may cause. Thank you for your patience as we work to resolve this issue as quickly as possible.

Text 74100 to report safety concerns. Msg & data rates may apply.

We’re making it easier to reach us

  • Back
  • August 26, 2025
Man sitting in a call centre

We’re updating our Call Centre hours so it’s easier to get in touch when you need us. Starting September 8, you’ll be able to reach us every day from 7 a.m. to 5:30 p.m., including weekends and holidays.

We’ve also introduced a new email address to make things even more convenient: TransitContact@calgary.ca

Whether you prefer to call us at 403-262-1000, send us an email, or submit a request through 311, we’re here and ready to help.

Current Call Centre hours (until September 8)

  • 7 a.m. - 8 p.m., Monday – Friday
  • 8 a.m. - 6 p.m., weekends
  • Closed holidays

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