Apply for Service

Application process

Our application process is simple; please note, applicants must be six years of age or older to apply:

  1. Fill out an application form (Sections A-G)
    Application Form (PDF)
    *You can request an application form be mailed to you by calling 403-537-7770
  2. Have a medical professional fill out Section G
  3. Fax your application to: 403-537-7812 or email your application to 

Once your application is received we will call you to schedule an in person interview to review your application and determine if you meet eligibility requirements. These requirements are based on your physical and/or cognitive ability to use regular Calgary Transit services.

Calgary Transit Access (CTA) has a policy for guests to Calgary who may need accessible transit services. While our fixed-route fleet is fully accessible, if you are eligible for accessible transit service in your home municipality, you may be able to get temporary service within Calgary city limits from CTA. Please contact our eligibility team at 403-537-7777, option 5 to find out if you meet the criteria for visitor’s service.